Hey rave family! Welcome to Iheartraves Shop – your ultimate destination for electric festival gear and rave fashion. These Terms and Conditions are here to keep the good vibes flowing while ensuring we’re all on the same page. By using our website or making a purchase, you’re agreeing to these terms. Let’s keep the party going responsibly! 💖
1. Who We Are & Our Rave Community
Iheartraves Shop is your go-to source for festival fashion that makes you shine. Our target ravers include:
- 🎭 Festival enthusiasts and electronic music lovers
- ✨ Fashion-forward individuals seeking unique, expressive clothing
- 🌈 Those who love bold accessories, glitter, and statement pieces
- 🎪 The global rave community (excluding Asia and some remote areas)
Our style is all about self-expression, creativity, and bringing the party to life through fashion!
2. Your Rave Gear – Product Information
What We Offer:
- Festival Fashion: Bodysuits, Dresses, Bottoms, and expressive rave wear
- Accessories: Harnesses, Jewelry, Hats, and Hair Accessories to complete your look
- Signature Styles: Demonia boots, glitter, and unique collections
- Brands We Love: Curated selections from trusted partners
🎯 Important Product Notes:
Some items have special handling requirements due to their nature:
- Final Sale Items: Beauty & Glitter, Hosiery & Leg Wraps, Masks & Bandanas, and Clearance items cannot be returned for hygiene and safety reasons
- Product Descriptions: We do our best to represent colors accurately, but screen displays may vary slightly
- Sizing: Check our size charts carefully – festival fashion often runs unique!
3. Ordering Your Festival Gear
How to Place Orders:
- Browse our electric collection and add items to your cart
- Review your selections – make sure everything matches your vibe!
- Proceed to checkout with your preferred payment method
- You’ll receive an order confirmation email once payment is processed
Payment Options:
We accept: 💳 Visa | 💳 MasterCard | 💳 JCB | 💼 PayPal
Order Processing: We pack your rave gear within 1-2 business days after payment confirmation. You’ll get a tracking email once your order ships!
4. Shipping Your Rave Essentials
Global Shipping (Excluding Asia & Remote Areas):
- Standard Shipping: $12.95 via DHL/FedEx – 10-15 days delivery
- Free Shipping: Orders over $50 via EMS – 15-25 days delivery
🎪 Pro Rave Tip: Order early to ensure your gear arrives in time for the next festival! Delivery times are estimates and may vary.
Your Shipping Responsibilities:
- Provide accurate shipping address – we’re not responsible for incorrect addresses
- Be available to receive packages or arrange pickup
- Contact carrier directly for delivery issues once shipped
5. Returns & Exchanges – Keeping the Vibes Right
Our Return Policy:
- 15-day return window from delivery date
- Items must be unworn, unwashed, with original tags and packaging
- Return shipping costs are customer’s responsibility (unless our error)
- Exchanges: We cover reshipping for size/style exchanges
Non-Returnable Items (For Everyone’s Safety):
- ❌ Beauty & Glitter products (hygiene reasons)
- ❌ Hosiery & Leg Wraps (intimate apparel)
- ❌ Masks & Bandanas (health and safety)
- ❌ Clearance items (all sales final)
Refund Process:
- Processed within 5-7 business days of receiving returns
- Original shipping costs not refunded (unless our error)
- Free shipping orders: standard shipping fee deducted from refund
- Bank/PayPal processing: 3-10 additional business days
6. Your Responsibilities as Part of Our Rave Family
- 📋 Provide accurate personal and payment information
- 🔒 Keep your account credentials secure
- 📦 Inspect products upon delivery and report issues within 48 hours
- 💝 Use products as intended – festival gear is for expression and fun!
- 📞 Maintain open communication with our support squad when needed
- 🌍 Comply with local laws regarding festival wear and accessories
7. Intellectual Property – Our Creative Vibe
All content on Iheartraves Shop is part of our unique festival spirit:
- 🎨 Product designs, logos, and website content are our property
- 📸 Product photos and descriptions are copyrighted
- 💃 Our unique style collections are trademark protected
- 🛒 You may not reproduce, copy, or resell our designs
Feel inspired by our styles, but please don’t copy them!
8. Liability Limitations – Keeping the Party Safe
Our Commitment: We strive to provide amazing rave gear and excellent service. However, we need to set some boundaries to keep the festival going for everyone!
What We’re Responsible For:
- Providing products as described on our website
- Processing orders and payments securely
- Handling returns and exchanges according to our policy
- Addressing genuine product defects and errors on our part
What We Can’t Control:
- Shipping delays or issues with carriers
- Individual fit preferences or style choices
- Product wear and tear from festival use
- Local customs regulations or import restrictions
- Event cancellations or changes to festival plans
9. Privacy & Data Protection
We value your privacy as much as we value your style! We:
- 🔒 Protect your personal and payment information
- 📧 Only use your contact info for order-related communication
- 🛍️ Process payments through secure, encrypted systems
- 🚫 Never sell your data to third parties
Check our separate Privacy Policy for full details on how we handle your information.
10. Need Help? Contact Our Support Squad! 🎧
Email: [email protected]
Address: 361 Parmley Lane, Nashville, US 37207
Response Time: 24-48 hours – because your festival prep shouldn’t wait!
We’re here to help with sizing questions, order issues, or just to chat about the next big festival! 💫
11. Changes to These Terms
As the rave scene evolves, so might our terms. We’ll always:
- Notify you of significant changes
- Keep previous versions available for review
- Apply the current terms to all new orders
Continued use of our site means you accept any updates!