🌟 What Information We Collect
When you shop with us, we collect information that helps us provide the best rave fashion experience:
- Personal Details: Name, email address, shipping address, and phone number when you place an order
- Payment Information: Credit card details (processed securely through our payment partners) or PayPal account information
- Shopping Preferences: Your favorite festival styles, items you view, and products you add to your cart
- Technical Data: IP address, browser type, device information, and how you navigate our site
- Communication Records: Any messages you send to our support squad
💫 How We Use Your Information
We use your data to keep the party vibes going strong:
- Process your orders for those bold boots and rhinestone harnesses
- Ship your festival gear worldwide (except for a few remote areas)
- Send order confirmations and shipping updates
- Provide customer support when you need help
- Personalize your shopping experience with recommendations from our Brands We Love
- Send promotional offers (only if you opt-in) like our exclusive discount codes
- Improve our website and develop new festival fashion collections
🌍 Data Sharing & Disclosure
We value your trust and only share your information when necessary:
- Shipping Partners: We share your address with delivery services to get your rave gear to you
- Payment Processors: Your payment details are handled by secure partners like PayPal and credit card companies
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: In case of merger or acquisition, your data may transfer to the new owners
- Service Providers: Trusted partners who help us operate our website and business
We never sell your personal information to third parties for marketing purposes!
🔒 Data Storage & Security
Your financial info is protected with top-notch security measures:
- We store data on secure servers with encryption and firewalls
- Payment information is encrypted during transmission using SSL technology
- We regularly monitor our systems for vulnerabilities and attacks
- Access to personal data is limited to authorized personnel only
- We retain your information only as long as necessary for business purposes
🎵 Your Rights & Choices
You’re in control of your personal information:
- Access: You can request details of the personal data we hold about you
- Correction: Update your account information anytime
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Marketing Preferences: Opt-out of promotional emails at any time
- Account Closure: You can close your account by contacting our support squad
🍪 Cookies & Tracking Technologies
We use cookies to enhance your shopping experience:
- Essential Cookies: Required for basic site functions like adding items to your cart
- Analytics Cookies: Help us understand how you use our site to improve your experience
- Preference Cookies: Remember your settings and preferences
- Advertising Cookies: Show you relevant festival fashion recommendations
You can control cookie settings through your browser, but some features may not work properly without them.
🚀 International Data Transfers
Since we ship worldwide (except for a few remote areas), your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information during these transfers.
👶 Children’s Privacy
Our festival fashion is designed for ravers aged 13 and older. We don’t knowingly collect information from children under 13. If we learn we have collected such data, we’ll delete it immediately.
📝 Policy Updates
We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes and always post the updated version on our website with a new “Last Updated” date.
💌 Contact Our Support Squad
Got questions about your privacy? Our support team is here to help!
Email: [email protected]
Address: 361 Parmley Lane, Nashville, US 37207
We’re committed to responding to your privacy concerns within 30 days.
